Request for Audit Rescore
If an organization believes that their evaluation has been scored in error, they may request an appeal to their accreditation decision to be performed. The organization has 60 days to request the appeal, beginning after the debrief call. The appeal is performed by a different auditor from the one that conducted the original assessment.
BHCOE® audit scores reflect the organization’s policies and practices in place at the time of the evaluation, based on the information provided and observed at the time of the evaluation. Improvements made after the evaluation is conducted are not eligible for this appeal process, even if they are made before the final report is delivered.